At 64hbajee, we take your privacy seriously. This Privacy Policy explains exactly what personal information we collect, why we collect it, how we use it, and the steps we take to keep it safe. We believe you deserve full transparency about how your data is handled on our platform.
Six core privacy principles that guide how we handle your personal information every day.
All data transmitted between your device and the 64hbajee platform is protected using industry-standard TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
64hbajee does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the 64hbajee ecosystem and is only shared where legally required or operationally necessary.
Your personal data is stored on secure, access-controlled servers. We apply strict internal access policies so that only authorised 64hbajee personnel can access your account information, and only when operationally required.
We only collect the personal information that is genuinely necessary to operate your account, process your transactions, and comply with our legal obligations. We do not collect data for the sake of it.
You are always in control of whether you receive promotional communications from 64hbajee. You can opt out of marketing emails and SMS messages at any time through your account settings or by contacting our support team directly.
You have the right to access, correct, or request deletion of your personal data at any time. 64hbajee will respond to all data rights requests within a reasonable timeframe and in accordance with applicable law.
This Privacy Policy explains how 64hbajee ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal information of players and visitors who use the 64hbajee website and gaming services available at 64hbajee.net.
We understand that privacy is important to our players, particularly when it comes to financial transactions and personal account details. 64hbajee is committed to handling your personal data with care, transparency, and respect. We only collect what we need, we protect what we hold, and we give you control over your own information.
By registering an account on 64hbajee, making a deposit, or simply browsing the platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data, please do not use the 64hbajee platform.
Scope: This Privacy Policy applies to all personal data collected through the 64hbajee website, mobile platform, customer support channels, and any other service operated under the 64hbajee brand. It does not apply to third-party websites or services that may be linked from our platform.
64hbajee collects personal information in several ways — directly from you when you register or interact with the platform, automatically through your use of the site, and in some cases from third-party verification services. Below is a breakdown of the categories of data we collect.
| Category | Examples | How Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number | Registration form, KYC verification |
| Contact Data | Mobile number, email address | Registration form, account settings |
| Financial Data | bKash / Nagad / Rocket wallet number, transaction history | Deposit and withdrawal requests |
| Technical Data | IP address, device type, browser, operating system | Automatically via cookies and server logs |
| Usage Data | Pages visited, games played, session duration, bet history | Automatically via platform analytics |
| Communications Data | Support chat logs, email correspondence | Customer support interactions |
Payment PINs: 64hbajee never collects or stores your bKash, Nagad, or Rocket PIN. We only record your wallet number for the purpose of processing deposits and withdrawals. Never share your mobile banking PIN with anyone, including 64hbajee support staff.
64hbajee uses the personal data we collect for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. Here is how we use each category of data:
We use your identity and contact data to create and manage your 64hbajee account, verify your identity, process your login, and communicate important account-related information such as password resets, security alerts, and account status updates.
Your financial data is used solely to process deposits and withdrawals through bKash, Nagad, and Rocket. We maintain transaction records as required by our financial compliance obligations. 64hbajee does not use your payment details for any purpose other than processing your requested transactions.
Technical and usage data helps us monitor the platform for suspicious activity, detect fraud, prevent money laundering, and enforce our Terms and Conditions. This includes identifying unusual betting patterns, multiple account detection, and flagging transactions that may indicate prohibited conduct.
We analyse usage data to identify players who may be showing signs of problem gambling behaviour. This allows us to proactively reach out with responsible gaming resources and, where necessary, apply account restrictions in line with our Responsible Gaming policy.
With your consent, we may use your contact data to send you promotional offers, bonus notifications, and platform updates. You can withdraw your consent and opt out of marketing communications at any time through your account settings or by emailing [email protected].
64hbajee is required by law to retain certain records and to report specific activities to relevant authorities. We use your personal data to fulfil these legal obligations, including anti-money laundering (AML) compliance and age verification requirements.
64hbajee processes your personal data on the following legal grounds, depending on the purpose of the processing:
Your Control: Where processing is based on consent, you are always free to withdraw that consent. Withdrawing consent will not affect your ability to use the core 64hbajee platform — it will only affect optional activities such as receiving promotional emails.
64hbajee does not sell your personal data. We share your information only in the limited circumstances described below, and only to the extent necessary for the stated purpose.
To process your deposits and withdrawals, we share your wallet number and transaction details with bKash, Nagad, and Rocket as required to complete the transaction. These providers operate under their own privacy policies and security standards.
When we are required to verify your identity, we may share your identity documents with third-party KYC (Know Your Customer) verification providers. These providers are contractually bound to handle your data securely and only for the purpose of identity verification.
64hbajee will disclose personal data to law enforcement agencies, regulatory bodies, or other government authorities where we are legally required to do so, or where we believe disclosure is necessary to prevent fraud, money laundering, or other illegal activity.
We may share limited data with trusted service providers who assist us in operating the 64hbajee platform — for example, IT infrastructure providers, customer support tools, and analytics platforms. All such providers are bound by data processing agreements that restrict how they can use your data.
No Data Sales: 64hbajee will never sell, rent, or trade your personal data to advertisers, data brokers, or any other commercial third party. Your data is not a product. It is information you have entrusted to us, and we treat it accordingly.
64hbajee uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use our services. Here is a breakdown of the types of cookies we use:
Managing Cookies: You can control and delete cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to log in and use the 64hbajee platform. For more information on managing cookies, refer to your browser's help documentation.
64hbajee retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years | Legal and regulatory compliance |
| Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| KYC Documents | 5 years after account closure | Anti-money laundering requirements |
| Support Communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical & Usage Logs | 12 months | Security monitoring and fraud detection |
| Marketing Preferences | Until consent is withdrawn | Consent-based processing |
When your data is no longer required, 64hbajee will securely delete or anonymise it. If you request account closure, we will begin the deletion process for data that is not subject to mandatory retention requirements.
Protecting your personal data is a top priority at 64hbajee. We implement a range of technical and organisational security measures to safeguard your information against unauthorised access, loss, alteration, or disclosure.
Your Responsibility: While 64hbajee takes every reasonable step to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your 64hbajee account, do not share your login credentials with anyone, and contact us immediately at [email protected] if you suspect unauthorised access to your account.
As a 64hbajee player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a description of your request.
Request a copy of the personal data 64hbajee holds about you. We will provide this within a reasonable timeframe.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention requirements.
Request that we restrict processing of your data in certain circumstances, for example while a dispute is being resolved.
Request a copy of your data in a structured, machine-readable format where technically feasible.
Object to processing of your data for marketing purposes or where processing is based on legitimate interests.
Response Time: 64hbajee will acknowledge all data rights requests within 5 business days and aim to fulfil them within 30 days. In complex cases, we may require additional time and will notify you accordingly. We may need to verify your identity before processing your request.
The 64hbajee platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the 64hbajee platform or provide any personal information to us.
If 64hbajee becomes aware that personal data has been collected from a person under the age of 18, we will immediately close the relevant account, delete the data, and return any deposits made, minus any amounts already wagered. If you believe a minor has registered on 64hbajee, please contact us immediately at [email protected].
Parental Controls: If you share a device with minors, we strongly recommend using parental control software to prevent access to online gaming platforms. 64hbajee supports responsible gaming and takes underage gambling prevention seriously. Visit our Responsible Gaming page for more information.
64hbajee reserves the right to update this Privacy Policy at any time. When we make material changes, we will notify registered players via email or through a prominent notice on the platform. The updated policy will always be available at this page with the date of the most recent revision clearly displayed.
We encourage you to review this Privacy Policy periodically to stay informed about how 64hbajee protects your personal data. Your continued use of the platform after any update constitutes your acceptance of the revised Privacy Policy.
Version History: The current version of this Privacy Policy was last updated in January 2025. If you have questions about any changes made to this policy, please contact us at [email protected] and we will be happy to explain what has changed and why.
If you have any questions, concerns, or requests relating to this Privacy Policy or how 64hbajee handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.
Now that you know how we protect your privacy, join thousands of players who trust 64hbajee every day.
18+ only. Please gamble responsibly. Responsible Gaming